We are a manufacturer and owns a trading team takes charge in foreign business.
There are 50 employees, and 5 R&D staff.
Our factory is located in 2/F,No.4 Bldg., Shiao 2nd Industrial Area, Dalang Street, Longhua District, Shenzhen City, Guangdong Province. Of course, you are welcome at any time.
Yes, according to AQL inspection standard, you can learn more from the“process”part,
quick link: http://https://timuxe.com/update/clock-manufacturing-process.html
Yes, we will take factory audit every year, BSCI, UL, BV, AI, etc. You can contact with our marketing for the test report.
Yes, OEM/ODM order is welcomed. If a new mould need to be open, the mould charge
will be on your account, which is refundable when your total order quantity exceed
10,000pcs.Please refer to “customize” part on our website for details. Access to the link: HTTP:
Noteworthy: the product for which the customer pays the mold fee, other customers have no right to use it.
Yes. “Timuxe” is our European and American trademarks.
Yes, please contact the salesman to get the catalogue.
9105210000 for wall clocks,9105919000 for standing clock,9105110000 for alarm clock.
About product price, material, etc
Normally, it is 500pcs,for large and standing clock, MOQ is 300pcs.
Yes, it is possible. Please send us your enquiry with you order quantity. The price of the small quantity order is higher because of the LCL charge and the material cost. The more you ordered the better price you get.
You may send us an e-mail including the item no., estimated order quantity, clock mechanism type, etc. The more information is offered, the accurate price you will get. Normally, your enquiry will be responded within 1 working day.
Yes, you may have your own logo on the dial of the clock. If your order quantity is less than 1000pcs, a film set up charge of US$ 100.00 occurred.
Logo location suggestion：dial face or back case.
Yes, just tell us your requirements we will make product plan for you to confirm.
Sample delivery time, cost, freight and return issues
Yes, the free sample is available for the clocks under 20 inches, the sample fee of wall clock over 20 inches including standing clock is USD50/ PC, but the courier fee will be on your account. To get the sample, please sent us your sample request with your courier account and mail address. Normally ,the sample will be sent within 1 week. Noteworthy,the sample charge returned after placing order.
The delivery time for plastic and hardware molds is 15 days, and the cost shall be quoted according to the specific size and requirements. The step details can refer to the customize part for details.
Yes, for products of 14 inches or below, we open mold for free if the order quantity reaches to 10000pcs, for products of 15 inches or above, the quantity is 16000pcs. About the open mold for the whole sets of products, for 8 inches or above, we will return the mold fee when the order quantity accumulates to 20,000pcs,for 6 inches or below, the quantity is 40,000pcs.
Delivery time, payment terms and after sale problems
General delivery time is 25-45 days, urgent order please contact with sales person, the fastest delivery date is 15 days.
T/T,30% deposit, balance against the delivery.
Yes, we provide two-year warranty for all products. After two years we also provide free maintenance service, round-trip freight will be on your account, and free small parts to guarantee the normal use when consumer lost or damage the clock parts, the freight will be on your account.
- Do not place indoor products outdoor into direct sunlight or rain, avoiding plastic deformation, water impact of clock mechanism and less product life
- Do not knock the shell of the product to avoid deformation and time inaccuracy
- Do not beat the clock hard to avoid hands fall off
- Clean the product with a wet cloth, do not rinse
- Replace the battery regularly, usually once a year to avoid battery leakage corrosion movement, trying to use alkaline batteries with no leakage.
- The service life of outdoor products we guarantee is 2 years. After 2 years, the shell coating may fall off due to sun exposure and rain, please replace it in time